Mobile

Instagram Web Profiles: What does it mean for the future?

Instagram web profiles didn’t surprise anyone. Since it first started gaining popularity, we have all wondered how long it would take before web profiles were debuted. In fact, when we all started seeing our new profiles in November, the response was more “About time” than anything else. Many of my colleagues were more disappointed that it took this long than they were excited to see the new product. Even two months later, it seems like one question still hangs over all of our head, “What does this mean for the future?”

Facebook and Instagram Are Getting Serious

Instagram Web Profile | Tim Welsh

The relationship between Instagram and Facebook has been one that has been the topic of many blog posts in the industry. Will Instagram be given preferential treatment among all of the picture apps? Will Instagram’s love be exclusive to Facebook? Will Facebook simply steal some of the usability functions that Instagram has that Facebook’s photo applications have always failed to duplicate? While many of these questions still can’t be fully answered, it is clear that Facebook is setting the stage for a more integrated relationship with Instagram. Does anyone else find it curious that the new Instagram profile lays out in the same dimensions as the Facebook profile? Personally, I wouldn’t be surprised if Facebook eventually gives you the option to have your Instagram header take the place of your cover photo in the near future. Other functions that I could see coming include the quick, “Set this Instagram picture as your Facebook profile picture” button and the beginnings of a Facebook-based gravatar.

Third Party Instagram Apps Aren’t Going AwayINK 361 Web Profile

While Instagram was taking their sweet time creating the desktop profile, the market started filling with third-party apps such as Statigram and (my personal favorite) Ink 361. These apps not only provided a place to view online Instagram profiles but a variety of other services such as keyword albums, statistics, map overlays and the ability to save jpegs. Much like the rest of us, third party suppliers were not surprised by the Instagram desktop profile. When I asked Carel van Apeldoorn, CEO of Ink 361, about the new profiles; he said, “No surprise at all and we have been preparing ourselves for this.  We strongly belief that the market is big enough for ink361 to remain valuable for the instagram community and a significant group of users, like there are a variety of services that connect and support twitter.” He went on to remark that while there may be limitations in Instagram’s current profiles, “The fact that the features on the current web version are limited doesn’t mean anything to me, because the guys at Instagram are extremely talented and focused and excellent in execution. We haven’t seen any crappy stuff coming from them and belief that they will remain delivering quality. That said, this new developments gives us an understanding of the way they like to take the experience on the web, and this clarity is useful for us.”

There Will Be New Players

There is always one truth when it comes to the digital space. A new player will emerge. The most obvious choice for the next BIG thing is Path, a service that many have been jumping on with in the industry. Perhaps though, people will start to love the new filters that Twitter is putting out, although I find that scenario far less likely.

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Google+ is Better Than Facebook and Why it Doesn’t Matter

Google+ is better than Facebook. There, I said it. I’m not a hipster or someone who is trying to rebel against mainstream social media. I don’t hate Facebook or any other social media platform (besides tumblr). I love them. They reassure my sense of self-worth and campaigns on each of them pay part of my rent every month. I’ve long preached that Facebook will see the rise of any competitor and adapt to become better. I guess you could call me more of a Facebook advocate than any other social media platform. Still, I believe that Google+ is actually a better network than Facebook. Are you hesitant to agree? Well, let’s break it down piece by piece.

Mobile

There is a reason that Facebook needed to buy Instagram and is reportedly a little afraid of Path. Their mobile apps is horrible! My last update separate the app into three categories, none of which have worked properly. Meanwhile, the Google+ app continues to work without error. It gets used less but it has never disappointed me or made me think about throwing my smartphone at the nearest wall. Facebook, a company noted for many good things, continues to struggle with mobile applications. This could be a problem for Zuck-dawg and the gang as more and more of us do most of our social media engagement on our mobile devices.

Video Chatting Google+ Better than Facebook

Arguably something that we are all continuously yearning for, video chat has emerged as a necessity. Everything from TV’s to phones are getting in on it. So, who has a better video chat? Google+. I wrote a long time ago about Hangouts and why they won’t convert us. It appears that I was right. While Hangouts are much more seemless than the Skype chats provided by Facebook, they haven’t caused us to convert. When I want to video chat, I turn on my real Skype account. Don’t get me wrong. I was all over the Facebook Skype chats for the first 2 months. Now, I go to better video chatting services from Skype itself or Google.

Segmentation

Circles were divine. They allow us to easily grab and throw people into their most relevant social segments. The lists on Facebook have gotten much better but are still a bit cumbersome to deal with, especially when on a mobile device.  Circles have finally allowed us to have one profile that serves every purpose and relates to all of our social circles. I can easily share my favorite articles with my industry people and post my politically incorrect observations to my friends in the same 5 minutes, nobody the wiser. (If only Klout took into account my posts that weren’t public.) I have found Facebook lists to be a little more taxing but that could be chiefly due to the fact that Facebook’s edits came later, an attribute that rarely leads to the most seamless integration.

Customization

With Google’s newest profile update, Google+ now has the best of Facebook’s last 2 profile layouts. You can either choose one large banner image or 4 of your most treasured images to serve as your header. Admittedly, I do like the Facebook Cover Photo better than the Google+ banner image as it is larger and easier to work with. Google+ needs to add a feature that allows you to blow up an image. Finding images over 900 pixels wide isn’t easy. Still, when it is all said and done, I like the larger profile image of Google+ and I feel like the ability to choose between two styles gives Google a +1 in this category.

Ease of Sharing

Let’s be honest. We all share A LOT of videos on social media, most of them coming from YouTube. Of course Google is going to have a leg up here. You can search out videos directly from the homepage and watch them together with your friends. The automatic photo upload is incredibly handy as you get to choose if those pictures ever go public. The new Google+ share button and +1 buttons are very easy to implement and use. The only problem with sharing on Google+ is that there’s nobody there to see it.

WHY IT DOESN’T MATTER!

I think that you’re getting the point of this post. Google+ has successfully (as long as you don’t mind #whitespace) integrated some of the best elements of Twitter and Facebook into one platform. Their listening and search elements are amazing, as you would expect from the leader in search. Everything about Google+ is top-notch. So, what’s the problem? There Wasn’t a Need! Coming up with a great product is amazing. However, if there is no need for that product to exist, what’s the point? Every other social media platform that has shown success  has answered a need. When Xanga was big, it allowed those of us who can’t code to continuously write our thoughts online. MySpace allowed us to connect with a network of friends and give updates. Facebook gave us a more exclusive social networking experience and has since evolved into an all-you-can-eat buffet of social interaction. Twitter has given us the ability to live quickly and connect with celebrities on a daily basis. YouTube gave us video. Pinterest gave a place to share dreams without the annoyance of words. Where does Google+ fit in this saturated landscape? It might not.

If you’re like many marketers, you’re still asking yourself one question, “Should I write off Google+ or focus on it?” It depends. While Google+ may have not found its way into most of our social media daily rituals, it is still gaining users; especially bloggers hungry for high Google rankings. Google+’s SEO advantage could lead to a boom in the next 6-8 months. I am not so bold as to say that it definitely will but I could see it happening. Where leaders go, people will follow (he says while remaining skeptical about the claimed 30 million active users stat). Still, most of my network’s unwillingness to transfer to a slightly better Facebook will keep Google+ an engagement cemetery for the foreseeable future. Sorry, Google. Having a better product doesn’t always make you the winner.


What You Need to Know About Pinterest

Mark “Zuck-Dawg” Zuckerberg preached about the proliferation of sharing on the internet in his F8 address in 2011. According to Zuckerberg’s Law, the amount of stuff that people share doubles every year. That seems pretty crazy and it has led to more and more companies flocking to Facebook, Twitter and YouTube. What if there was a site though that existed totally on sharing. If you’re thinking that Reddit and StumbleUpon have been around forever, you’re right. But, what if there was a site that existed strictly in the sharing realm that had a continuous stream of new and popular multimedia shares? Well, as I mentioned months ago in my Sites to Watch: Pinterest article, there is such a site.

The new rush for companies and advertisers has been to find a way to use Pinterest. It provides a unique opportunity for marketers and companies to connect with women in order to drive traffic and purchases. Here is everything that you need to know about Pinterest. Pinterest Pinning Sigh | Pinterest Humor

Pin It

Pinterest is for Women

No matter what opportunities exist for expansion, the fact is that Pinterest is STILL site that is dominated by women. According to statistics, Pinterest’s user base is 80% women. That could be because the most prevalent areas to share are weddings, interior decorating, fashion and fitness; areas that women tend to be very interested in. Another interesting note is that boring states seem to be more involved in Pinterest. (It’s about time the Midwest led the charge for something.) States like Oklahoma and Utah have the most Pinners. If you want the full demographic breakdown for Pinterest, check out the article from Ignite Social Media.

There is opportunity for men to join and Pinterest seems to be working on cultivating a men’s area of the site. However, the numbers are not there yet to justify a company with a male-dominated customer base to make a heavy spend. Still, keeping this format in mind will be greatly beneficial when designing plans going forward.

Pinterest Drives Traffic

Despite being a straight picture feed on the boards, Pinterest drives traffic to the source site. According to our friends at Mashable and a Shareaholic study, Pinterest drives more traffic than Google+, LinkedIn and YouTube combined. That’s right. Furthermore, the study showed that Twitter barely edged out Pinterest; by 0.01% of referral traffic to be exact.

This can most likely be attributed to a few things. Firstly, Pinterest was designed specifically to drive traffic. People share a link that is meant to be followed. When some people look at the Pinterest wall, they see pictures. As an SEOcial Specialist, I see a page full of links. Think of Pinterest as a fun, ever-updating directory that users flock to. On Twitter and LinkedIn, there is either a constant stream that lives strictly chronologically or not enough time on site to drive any marketable traffic. Pinterest users aka ‘Pinners’ spend hours on the site both dedicated and passively surfing.

What can you take from this stat? Format links so that they are interesting in a single picture. If you run a fashion or crafts website, that is simple. If you run a service website, you may have to get a little creative. Try meme-style photos that can engage interest and evoke an emotional response. Pinterest Profile | Pinterest SEO

Pinterest API is Coming; Pinterest Buttons Exist

Not many API’s have been more highly anticipated than the Pinterest API. While there is obviously areas of opportunity, the lack of a public API has made Pinterest hard to integrate into various other mediums.

Still, if you have the infrastructure and product, I would suggest adding Pinterest buttons to your social media arsenal. Get the Pin It and Follow Me on Pinterest buttons straight from the source today. If your site caters to women, fashionistas, the to-be-wed, teachers or parents; you’re already behind by not integrating these buttons. Google+ buttons help search engine rankings. Facebook buttons boost sharing. Pinterest buttons boost traffic!

I have inserted the Pin It button to this post just to see how it works. I predict a high bounce rate but a traffic boost. I’ll let you know how it works.

Pin It

Pinterest is Social

Much in the same way that people misuse Twitter as a soapbox to shout on, there is a bad way to engage Pinners. Like any other social media site, engagement is key. People need to know that there is a soul behind your pins. It will take a little time to set up a foundation for pinning. You need to build your boards, find similar pinners, follow their boards and tag when appropriate. Pinterest is not just a feed site. It is a social media site and should be treated as such.

Stay tuned for more Pinterest updates and an extensive “How To Pin” from me. Ever since Klout decided that I was influential on Pinterest, I have taken up the mantle to help others better understand and use this innovative service.


Facebook Places: Here to Stay.

Upon doing some more research, it appears that Facebook Places may not actually be going anywhere. They are simply changing out some of the check-in features to make it even easier to share your location. This is an official recanting of my previous post that reported incorrect news. I thank Brian Carter by way of Casey Copeland for getting me the right news. I must confess, I was victim to trusting news sources that happened to be wrong. I should have trusted my gut and dug much deeper into the story before publishing my knee-jerk reaction to incorrect news.

To all of my regular readers, I’m sorry and such a mistake will ne’er happen again. Come back soon.


Foursquare Killing Facebook? Pump Your Breaks Marketers

It appears that once again, people are overestimating Foursquare and underestimating Facebook. Immediately after Facebook declared that they were going to remove the Places option from their mobile platform, reputable people were eager to declare Foursquare the victor in the battle between Foursquare and Facebook. To declare such a victory is premature at best and ignorant at worst.

Business Insider titled their article “Round 1 to Foursquare: Facebook is Scaling Back Their Places Check-ins.” This is much more accurate than the finality that others are suggesting. Have we not learned that Facebook will come out with something that will compete for the market that they want. Rather than seeing this as a battle between Foursquare and Facebook, we need to take a holistic view and realize that Facebook is well aware that Google+ will be a competitive format in the business world. Google+ has Google Maps at its disposal, a mobile integration that Facebook and Bing could struggle to compete with if Google carefully crafts their next steps. Perhaps, Facebook would rather scale back Places in favor of a much more complete and advantageous feature.

Long story short, to suggest that Facebook was beaten and is going back to lick their wounds is wishful Schadenfreude. Zuckerberg is not willing to give up a market that he has competed in. He wants to win that market and continue to work towards the goal of 1 billion users. In the short-term, perhaps it would be advantageous for social media experts to create and maintain a business Foursquare if you haven’t already done so. Mark my words though. This is just the beginning.


Social Media: The Ultimate Marketing Polygamist

It seems like every week you will see dozens of articles, this one included, about how social media pairs well with one other medium or another. People are quick to pair social media with mobile, email, tv, outdoor, event and atmospherics. Why does this work? Well, people are always on social media and the world is inherently a social place. It would be weird if it weren’t. For any given situation, there is almost guaranteed to be a social media outlet that works. Allow me to give you a small glimpse into what social media could work for you and why in various executions.

Television, Meet Twitter

Television and Twitter share one very special bond that makes them incredibly compatible. They both live in the moment. That’s why they’re going to be the next story on an e-Harmony commercial. Twitter hashtags and trending makes Twitter a perfect reference for anything that is on TV. Being able to instantly share your opinion with millions of other people who are talking about the same thing makes Twitter perfect for any show. On Facebook, your friends may see a status but, on Twitter, the world hears about how you think @DiaFramps rocked #Heartless just a few seconds ago on #TheVoice. Consumers see this as a way to speak up in a crowded room without getting interrupted. Brands see this as a way to boast popularity and begin the conversation that they hope will end up everywhere. Now, it’s hard to watch a live event without seeing #_______ in the bottom corner and that’s okay because TV and Twitter are soulmates, despite how much they cheat on each other with different mediums. 

Events, Meet Facebook

If you’re hosting a live event, you’ll probably be using multiple channels such as Twitter, YouTube and maybe even Foursquare but your lady should and most likely will be Facebook. Facebook still encapsulates everything that an event could possibly hope for. It can host pictures, videos, comments, questions, information and other social media via apps. It is your one-stop-shop for an event. Add to it that Facebook has the built-in ability to schedule and host an event and you have a way to tie any event directly to all of the consumers who already like you. This is especially handy when it comes to touring events, ENTER WARRIOR DASH. Warrior Dash is all over the place but it truly lives and thrives on Facebook. Facebook integrates everything in so nicely that events shouldn’t be shy about having a monogamous relationship with Facebook but since Facebook keeps all of it’s relationship statuses as “In an Open Relationship With”, events have no reason to stop messing around with Twitter, Flickr and Foursquare.

Email, The Menage Media

While multiple mediums could and probably should dabble with multiple social media touchpoints, email has always NEEDED multiple media outlets. This is probably for multiple reasons. The most likely of these reasons is the fact that email subscribers vary so greatly in demographics and preferences. Besides, email lists are usually built from your dot com presence. People need to see all of your other places and, when possible, how you highlight your fans on each medium. Each email that you send should highlight your open conversation with your consumers on each medium, especially Facebook and Twitter.

Mobile, Prepare for an Affair With Google+

That’s right. I’m making a bold prediction in favor of Google+. A lot of my regular readers think that I am an anti-Google guy but I think that Google+ will slowly take a big  chunk out of the mobile market. For all of the great work they do, Facebook and Twitter don’t own an operating system and Foursquare gets shelved or deleted as often as it gets used. Google has Android and Google+ will find new and awesome ways to integrate with mobile phones…and tablets. This could be Google+’s doorway into  mainstream social media. I am already a fan of the share tool. The network just isn’t enough for me to share on it as opposed to Facebook for my personal crowd or Twitter for my more professional crowd. Google+ already allows me to segment between the two. Perhaps, the ability to share within specific groups could make Google+ the Go-To service for mobile marketing.

(Interactive) Outdoor, Meet SMS/Twitter

People don’t sit down and watch media or interact with it for more than a few seconds. Even a funny outdoor ad is quickly taken a picture of and shared before people keep going on their busy schedule. Interactive outdoor is your only chance to get some pauses for interaction. People will pause if they can see what they’ve texted/tweeted on a billboard for everyone to see. The best example of this actually came from LG and they used SMS messages but the same could be done with a Twitter feed board on any internet-connected device. People will stop outdoors if they can see instant or nearly instant feedback from their actions. 

Conclusion

While I have paired up some marketing but what I have seen through casual observation and research, it is important to remember that there is no such thing as law in social media. With the next big idea, you could completely throw my thoughts upside down. However, I did write this article after doing extensive research on customer interaction and engagement. Now, it’s time to ask what your thoughts are. What do you think about what I’ve said here and do you have any points of contention?